Welcome to The Moat House Surgery
Following Public Health England guidelines we would like to issue the following advice to patients who have visited China in the last month.
If you are experiencing chest infection symptoms/ respiratory problems and have visited the HuBai province/ WuHan, China in the last month
please DO NOT visit the surgery or attend Accident & Emergency but call 111 for advice or contact the surgery via telephone for advice.
Latest information can be found at https://www.nhs.uk/conditions/wuhan-novel-coronavirus/ or https://gov.uk/coronavirus
Click here to go to the Patient Online Services site (this link will open in a new window - popups must be allowed)
If you need advice when we are shut - PLEASE THINK BEFORE YOU GO TO A&E Call 111
Health Help Now App
Whether you have sprained your ankle, have a baby with a high temperature or a child who is being sick, the app can guide you to the service that will help you best. The app is free to use and available online at www.healthhelpnow-nhs.net. It lists common symptoms and helps you to find the best place for treatment in East Surrey. If you need treatment for a minor injury on a Sunday, to find a pharmacy late at night, or are not sure where to go for care, Health Help Now can help.
When it's less urgent than 999, call NHS 111.
NHS 111 is the free telephone service for people in East Surrey to call for medical help fast when it is not a life-threatening situation. NHS 111 is there to help people get the right help, at the right time, especially at weekends and out of hours. The service is available 24 hours a day, 365 days a year.
Calls are handled by team of trained advisers and experienced nurses and doctors who will assess and direct to local services that can best help. Remember 999 is for serious and life-threatening emergencies only.
Pharmacist can provide advice and treatment for common conditions as well as dispensing prescriptions. A number of local pharmacies in East Surrey offer advice and medicines for a range of conditions, without appointments. You can find details of your nearest pharmacy at www.nhs.uk
Self-care is the best choice to treat very minor illnesses and injuries. Coughs and colds, diarrhea, headache, hangover and minor illnesses can often be treated at home, simply by combining a well-stocked medicine cabinet with plenty of rest.
(Site updated 31/01/2020)