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Noticeboard

If you need advice when we are shut - PLEASE THINK BEFORE YOU GO TO A&E  Call 111

Click Here to download a list of local treatment centres

  Find health help over the holidays through innovative NHS web app 

Our GPs provide a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service. If the surgery is closed, there are other NHS services available as an alternative to A&E.  

Using the right health service for your needs can prevent you waiting around in A&E, ensure you receive the appropriate treatment more quickly and free up local A&E staff to help those patients with the most serious conditions.

Health Help Now App
Whether you have sprained your ankle, have a baby with a high temperature or a child who is being sick, the app can guide you to the service that will help you best. The app is free to use and available online at www.healthhelpnow-nhs.net. It lists common symptoms and helps you to find the best place for treatment in East Surrey. If you need treatment for a minor injury on a Sunday, to find a pharmacy late at night, or are not sure where to go for care, Health Help Now can help.

NHS 111
When it's less urgent than 999, call NHS 111.

NHS 111 is the free telephone service for people in East Surrey to call for medical help fast when it is not a life-threatening situation. NHS 111 is there to help people get the right help, at the right time, especially at weekends and out of hours. The service is available 24 hours a day, 365 days a year.
Calls are handled by team of trained advisers and experienced nurses and doctors who will assess and direct to local services that can best help. Remember 999 is for serious and life-threatening emergencies only.

 Pharmacies
Pharmacist can provide advice and treatment for common conditions as well as dispensing prescriptions. A number of local pharmacies in East Surrey offer advice and medicines for a range of conditions, without appointments. You can find details of your nearest pharmacy at www.nhs.uk

 

Self-care
Self-care is the best choice to treat very minor illnesses and injuries. Coughs and colds, diarrhea, headache, hangover and minor illnesses can often be treated at home, simply by combining a well-stocked medicine cabinet with plenty of rest.


Calls to and from the surgery are recorded for training and quality purposes.

Visit www.iwantgreatcare.org and leave your comments on the service provided at this surgery.

REGISTERING WITH THE PRACTICE

registrationOur doctors need the correct medical records for you. In order for these to be traced we will need to know your full name, date of birth, current and previous addresses and previous doctor. You will be asked to fill out a registration form (GMS1) or to supply your medical card. This applies to each member of your family.

You will also need to produce two supporting documents to confirm these details, one of which MUST confirm your address is within our catchment area.

  • Provide supporting evidence of identity (for each individual over 18), i.e. National Passport, Photo Driving Licence, National Identity Card, Application Registration Card (ARC) and visa where applicable. OR
  • Personal bank/credit card, National Insurance card, NHS Medical Card AND
  • Evidence of permanent address - i.e. utility bill, tenancy agreement, bank statements, mortgage statements, council tax bill or other official/government correspondence verifying proof of address. 

To be accepted onto the practice list you will need to arrange your new patient health check (over 16’s only). This should be booked at the time of registration and completed within 4 weeks of registration. Your registration forms take 48 hours to process and your health check should normally be completed before you may book your first appointment to see a doctor.

On receipt of documentation showing proof of residence and identity and completion of your health check, we will fully register you with the surgery, subject to the Practice list being open.

If you are unable to supply the items listed above - you may still register with the practice on a temporary basis in the first instance.

Please note: it is at the Partners’ discretion to accept you onto our patient register. Thank you for complying with our registration policy.

REGISTRATION FORMS

PreRegistrationWhen you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file below, which you may print out and bring with you come to the surgery to register.

NHS GMS 1 Registration Form

 

New Patient Questionaire
 

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website