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Noticeboard

Please Note:

The Surgery will be closed on the 4th October 2018 from 12:30 to 18:30 for group training.

If you need to see a GP during this time please call 111

Freedom of Information Requests

Information available from The Moat House Surgery under the Freedom of Information Act

Information covered by this scheme is only about the primary, general or person medical services we provide under contract to the National Health Service

Who we are and what we do

Information available from:

Cost
Doctors in the practiceWEBSITE Free
Contact details for the practiceWEBSITE Free
Opening HoursWEBSITE Free
Other staffing detailsWEBSITE Free
   
What we spend and how we spend it   
Income and expenditure relating to the provision of NHS servicesHard copy available from the Practice Manager upon request.*Standard charges
Total Cost of our contracted servicesHard copy available from the Practice Manager upon request.*Standard charges
   
What our priorities are and how we are doing   
Practice achievement in Quality and Outcomes FrameworkClick here to go to NHS QOF Website Free
Plans for the development and provision of NHS servicesHard copy available from the Practice Manager upon request.*Standard charges
   
How we make decisions   
Decision made in the practice relating to the provision of NHS servicesHard copy available from the Practice Manager upon request.*Standard charges
   
Our Policies and procedures   
Policies and procedures about the employment of staffHard copy available from the Practice Manager upon request.*Standard charges
Internal instructions to staff and policies relating to the delivery of servicesHard copy available from the Practice Manager upon request.*Standard charges
Equality and diversity policyHard copy available from the Practice Manager upon request.*Standard charges
Health and safety policyHard copy available from the Practice Manager upon request.*Standard charges
Complaints proceduresHard copy available from the Practice Manager upon request.Free
Records Management policies (record retention, destruction and archiving)Hard copy available from the Practice Manager upon request.*Standard charges
Data Protection policy.Hard copy available from the Practice Manager upon request.*Standard charges
Policies and procedures for handling requests for informationHard copy available from the Practice Manager upon request.Free
Patients charterHard copy available from the Practice Manager upon request.Free
 Hard copy available from the Practice Manager upon request. 
Lists and Registers None Held 
   
The services we offer   
Services provided under the NHSPractice Leaflet and website Free
Charges for NHS servicesThere are no charges for NHS Services 
Information leafletsPractice Leaflet and other leaflets available from reception Free
   
Out of hours arrangements  
Standard charges : We charge a flat rate of 40 pence per sheet, plus postage for all hardcopies of documents.


 
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