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Noticeboard

If you need advice when we are shut - PLEASE THINK BEFORE YOU GO TO A&E  Call 111

Click Here to download a list of local treatment centres

  Find health help over the holidays through innovative NHS web app 

Our GPs provide a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service. If the surgery is closed, there are other NHS services available as an alternative to A&E.  

Using the right health service for your needs can prevent you waiting around in A&E, ensure you receive the appropriate treatment more quickly and free up local A&E staff to help those patients with the most serious conditions.

Health Help Now App
Whether you have sprained your ankle, have a baby with a high temperature or a child who is being sick, the app can guide you to the service that will help you best. The app is free to use and available online at www.healthhelpnow-nhs.net. It lists common symptoms and helps you to find the best place for treatment in East Surrey. If you need treatment for a minor injury on a Sunday, to find a pharmacy late at night, or are not sure where to go for care, Health Help Now can help.

NHS 111
When it's less urgent than 999, call NHS 111.

NHS 111 is the free telephone service for people in East Surrey to call for medical help fast when it is not a life-threatening situation. NHS 111 is there to help people get the right help, at the right time, especially at weekends and out of hours. The service is available 24 hours a day, 365 days a year.
Calls are handled by team of trained advisers and experienced nurses and doctors who will assess and direct to local services that can best help. Remember 999 is for serious and life-threatening emergencies only.

 Pharmacies
Pharmacist can provide advice and treatment for common conditions as well as dispensing prescriptions. A number of local pharmacies in East Surrey offer advice and medicines for a range of conditions, without appointments. You can find details of your nearest pharmacy at www.nhs.uk

 

Self-care
Self-care is the best choice to treat very minor illnesses and injuries. Coughs and colds, diarrhea, headache, hangover and minor illnesses can often be treated at home, simply by combining a well-stocked medicine cabinet with plenty of rest.


Calls to and from the surgery are recorded for training and quality purposes.

Visit www.iwantgreatcare.org and leave your comments on the service provided at this surgery.

Self Help

Our GPs provide a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service. If the surgery is closed, there are other NHS services available as an alternative to A&E.  

Using the right health service for your needs can prevent you waiting around in A&E, ensure you receive the appropriate treatment more quickly and free up local A&E staff to help those patients with the most serious conditions

Click the link below for a print and keep Self Help sheet

Self Help Download (2016)

Get the Health Help Now App here


IAPT Pyschological Therapies Self Referral

DHC | Delivering Quality Healthcare

There are many things that you can do to help with problems like feeling low or anxious, finding it difficult at

work, having problems sleeping or generally not feeling yourself.We offer help - from one to one therapy in person

or over the phone, to group sessions and lessons. You will get help from a qualified specialist including

Psychological Wellbeing Practitioners and Cognitive Behavioural Therapists who can help you work through a range of

problems.

Please see the IAPT criteria before completing a referral, to ensure IAPT is the most appropriate source of support

for your needs.

IAPT Self Referral Form


Smoking Cessation

We offer a Stop Smoking Service with our trained advisers but you can also contact Quit51 on 0800 622 6968 or visit their website at www.quit51.co.uk/


Richmond Fellowship at the Moathouse

The mental health charity Richmond fellowship is at the surgery alternate Tuesday afternoons

They provide one to one support for patients with mental health problems , they can help patients access opportunities in their local community, or advise on getting back to work or in to a training programme.

If you would like to be referred to this service please speak to your GP or Sue Robinson patient services manager at the surgery.


Citizens advice at the Moathouse

Need advice ? Whoever you are whatever the problem

Citizens advice is available to access at the surgery on alternate Wednesday afternoons

Citizens advice provides free independent confidential and impartial advice to everyone on their rights and responsibilities .

Issues they can advise on include:

Welfare benefits money and credit problems housing immigration and residency queries
Consumer rights education and healthcare family and personal issues
Citizens advice can also offer support to help with filling in forms writing letters or negotiating with third parties


Please phone Sue Robinson patient services manager at the surgery to arrange an appointment

01737 642207



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website